Telecom Expense Management Software and Services

Introduction   |   Challenges and Benefits   |   How TCC Can Help

Introduction to TEMS
In recent years, companies have become aware of the escalating costs of telecommunications services. With this awareness, the interest in telecom auditing has grown. Unfortunately, in-between major audits, telecom bills generally creep up in cost without constant visibility into them. A number of software-and-service providers have entered the market to help solve the problem of this oft-neglected area.

Is your company considering deployment of a Telecommunications Expense Management Software (TEMS) system? A recent study indicated that a majority (65%) of TEMS customers were disappointed in the results that were achieved and/or the level of effort required managing the system.

TCC can assist clients in two ways: (1) fully understanding the complexities involved between the various organizations and processes associated with telecommunication expense management, and (2) offering Business Processing Outsourcing services to ensure the selected system functions as advertised.

Read more about the challenges >>
  • Paperless billing
from EDIs, CDs, or the WWW
  • Electronic translators
convert various carrier invoices into one standard format
  • Cost allocations
to charge back recurring and metered charges to the proper cost centers in your corporate hierarchy
  • Hundreds of daily checks
with automated tools to find slams, crams, misbills, questionable USOCs, and employee abuse
  • Monthly optimization suggestions
to make wireless plan recommendations
  • Reconciling of accounts
and items against the integrated inventory repository
  • Monthly verification of contracted rates
against invoiced amounts
  • Visibility
from divisions down through departments, users, by service type, billers, etc.
  • Approval-based order systems
to ensure accuracy of inventory and contract databases
  • Master Reports
to alert CFOs, CIOs, and CEOs monthly of major problem areas and general trends
  • Integration with AP and GL systems through an automated, electronic process